Since a well-trained team is your greatest asset, spend some time analyzing your talent, their skills, and your needs. Then structure your staff training for optimal outcomes.
5 Steps to Maximize Training Effectiveness
You need to train your team on a new protocol for examining and testing your feline patients with renal disease. You meticulously worked on the logistics of the schedule. Two receptionists and technicians did not attend the session and an emergency pulled away one of your doctors and two additional technicians. On top of that, another receptionist called in sick. What are you to do? Will you conduct another training session that will be poorly attended. Will you provide the staff that missed the training with reading material that will never be read? Incorporating virtual instruction into your training mix can help.
Using structured on-the-job training to enhance team performance”
You need to train your team on a new protocol for examining and testing your feline patients with renal disease. You meticulously worked on the logistics of the schedule. Two receptionists and technicians did not attend the session and an emergency pulled away one of your doctors and two additional technicians. On top of that, another receptionist called in sick. What are you to do? Will you conduct another training session that will be poorly attended. Will you provide the staff that missed the training with reading material that will never be read? Incorporating virtual instruction into your training mix can help.
Virtual Instruction- Myths and Realities
“Incidental learning” is currently a hot topic. It is a method of learning by simply being there. The learner does not need to travel far or enroll in a virtual training class, but learns from seeing, asking questions, and maybe doing. Often people don’t even plan upon participating in incidental learning. It just happens. It is an accident.
In many industries, suppliers offer free training not only on their product, but on a wealth of other content areas. This is true in the health care industry where pharmaceutical companies not only offer training on their drugs and their usage, but areas of medical practice management. Such training may be very useful and cost-effective if it is balanced, comprehensive, accurate, and aligned with the design of your training curricula. If it is not, while the training itself may be free, the employe salaries for the time spent in training is not. Consider the benefits to you before saying “Yes”.
Ten New Year’s Resolutions for High-Capacity Performance Improvement Organizations
Instructional designers are accustomed to working with subject matter experts and business unit management. What about working with other groups within talent management that are also focused upon the enhancing the performance of people and organizations?
